Vectorization during meeting and interview ingestion is failing, causing AI chat functionality to fail for new recordings

Resolved·Partial outage

Vectorization is now working again. All new recordings should be processed as expected. We're working on backfilling the previously failed vectors now

Thu, Apr 16, 2026, 06:30 AM

(1 hour ago)

Affected components

02:57 AM

06:30 AM

AI Chat

Updates

Resolved

Vectorization is now working again. All new recordings should be processed as expected. We're working on backfilling the previously failed vectors now

Thu, Apr 16, 2026, 06:30 AM

Monitoring

Due to an issue with our third-party vector host, all new interview and meeting recordings as of 12:00 am today are not being vectorised. As a result, the AI chat functionality cannot access the transcript information. AI chat for existing meetings and interview remain unaffected.

Thu, Apr 16, 2026, 02:57 AM(3 hours earlier)